Can any one help me? I can't share my Shopify Store Link in Facebook. My domain is: https://ezigadget.com
when I try to post in Facebook it says its against our community rules and regulation. Its new store and I did not do any activities which against any policy let alone Facebook's community rules. How can I get it solved? Please, help me.
Hi there @shohelbd92!
Don here from Shopify.
While we don't have any control over or visibility of Facebook's internal practices, they do have a tool you can use in this situation to get some more info.
You can paste your link in their link debugger tool to see what information they currently have on that link.
Check it out and see if there are any flags or errors on their side that you can act upon.
All the best!
Thank for your honest reply.
Here, I tried before posting in this community. When I input my links in Facebook debugger section it says "We can't review this website because the content doesn't meet our Community Standards . If you think this is a mistake, please let us know ."
I already sent them message but till now they don't take any action. I'm really in dissappointed. Thanks
Hi again @shohelbd92!
Don from Shopify once again.
Apologies for my delay in getting back to you here, as I had some vacation scheduled recently.
Thanks for letting us know you had been able to check your link already using that Facebook tool.
If you have also tried to contact them directly about this, this would definitely be the best course of action here.
Sorry that there isn't more we can do from the Shopify side of things, but as this is an external service, you have already done the best thing you can by getting in touch with them yourself.
Hopefully, they will be in touch with more info, but do let us know if there's anything we can do in terms of Shopify support at any point.