I cant change my currency in my store

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New Member
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Dear Shopify, i have problem changing my currency.When im trying to change it, it gives me this message.

You've made your first sale, so you need to contact support if you want to change your currency.

 

Please Note that my Currency was KWD ( Kuwaiti Dinar ) and the reason i changed it to GBP was because when i started to test my Store, my client was getting this message when he was trying to buy from my store: 

why when i choose KWD (Kuwaiti Dinar) my customers get this error?

Receiving Country Does not support the Transaction currency.

please help me change my currency and solve paypal error

@Victor @Hank @Nick 

 

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Shopify Staff
Shopify Staff
531 39 85

Hello @gimbill

This is Ren from the Shopify support team, thanks for getting in touch! 

I'm reaching out to let you know that I have sent you a secure email to get the ball rolling on processing your currency change request. Please follow the directions I outlined in your response. 

Looking forward to helping further! 

 

Ren | Social team @ Shopify
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New Member
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Dear @Ren7 

I get only one email related to this topic, which was a notification that you replied my topic. 

i checked my email address and i didnt get any other emails from you.

regards,

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Community Moderator
Community Moderator
3172 239 528

Hi @gimbill,

For future reference, if you could refrain from tagging multiple community users to gain attention to your post, please. It is considered spamming and against our community code of conduct

20-07-jnpj7-gqckg

Nick | Community Moderator @ Shopify
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 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog

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Shopify Staff
Shopify Staff
531 39 85

Hi @gimbill

I received your response, thank you! Please check your email for further instructions and we can proceed from there. 

Ren | Social team @ Shopify
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Click Accept as Solution 

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