My catalogue was working perfectly but since april 19th, my web was not working and I cannot label my products. It is just like catalogue and online store are not linked. I am paying a fee every month and NOT GETTING THE SERVICE I AM PAYING FOR.
I am also a shopify user, could you elaborate a little bit on the issue so that maybe I could help or at least if someone else reads this they could understand a little more in exactly what you mean, it is fairly brief
hope all the best! and everything works out fine soon