I have closed my store in trial mode

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Tourist
12 0 1

I have closed my store in trial mode will I be charged? Are my payment methods removed I didn't made any sale neither did I completed the development of store as well

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Shopify Staff
Shopify Staff
491 53 99

Hey @!

 

Cal here from Shopify, thanks for reaching out to us. I'm sorry to hear that you have closed your store and did not make the sales you had hoped. Were there any particular stumbling blocks that you wish to discuss here, perhaps for next time you try to take your business online? 

 

Did you follow the steps in this guide when closing your store? If you closed the store while it was still in trial, you won't be charged for a Shopify subscription. 

 

Did you install any apps? If you didn't uninstall those apps before their trial finished, you may be billed for those apps.

 

I'd be happy to take a look at this with you. What is the MyShopify URL for the store that you closed? 

Cal | Social Care @ Shopify
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Tourist
12 0 1

Hi, Cal,

No I think I had no idea, please check this link was my store.
https://shopincontainer.myshopify.com/

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Shopify Staff
Shopify Staff
491 53 99

Hi again! I have emailed you via the account owner's email on that store. Let me know via email if you have any further queries. Thanks! 

Cal | Social Care @ Shopify
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog

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