I have set up the marketing for Facebook ads, but I am getting this error message.

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New Member
1 0 0

I have set up the marketing for Facebook ads, but I am getting this error message. 

There is 1 error with this activity:

  • A problem with Facebook prevented your activity from being published. Try to republish in a few minutes.

 

There was a connection problem to Facebook Marketing

Reload to try and generate the preview, or publish this campaign without a preview.

 

I have reloaded the page, and also pressed the republish activity button, but the same errors keep coming back up. 

 

Can anyone help me fix this issue?

 

Thank you

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New Member
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Did you fix this? I am having the same porblems..

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New Member
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I'm having the same problem

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Tourist
18 0 0

Me, too. Same problem. I see multiple threads about this problem but so far no fixes. Do we have to post our ads directly from Facebook Ads Manager and bypass Shopify?

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New Member
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Hi Julie,

The problems seemed to fix itself after a couple of days. Facebook did ban
me twice from posting ads but both my appeals were successful and deemed a
mistake on Facebooks behalf. It doesn't matter where you post your ads from.
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Tourist
18 0 0

Thanks. Then I'll wait a few days. When I logged on to FB Ads Manager I saw that the campaign was successfully created, but there were no ad sets or ads. 

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