I just changed the time zone of the store and my store was closed.

AlbertChang
New Member
1 0 0

Please tell me why and if there is a way to communicate by phone.

my shop :https://tikmall-store.myshopify.com/

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Elle
Shopify Staff
Shopify Staff
1062 89 168

Hi, @AlbertChang 

Thanks so much for providing your store's URL! 

I can see you have been in touch with our support and your ticket is currently with the correct team! 

They will be in touch via email as soon as they have information to provide you regarding the status of your account. 

In regards to phone support, we currently operate a web callback system through our Help Center. 

Hope this helps! 

Elle | Social Care @ Shopify 
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