I need to customize SMS notification

Solved
NasrEddine
New Member
2 0 0

Hi, when i want to customize the SMS template for "Shipment", I've got this message : "Custom SMS templates unvailable. Modifying SMS templates is not possible on your plan"

Here is a screenshot : 

Screen Shot 2020-04-12 at 11.49.42.png

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Hank
Shopify Staff
Shopify Staff
1081 120 170

Hi, @NasrEddine,

Hank here from Shopify.

This message appears within the notification section of your admin up until your first invoice has been paid. Once that is done, it unlocks the full editing power of the admin, and you can customize your templates a bit more to suit your store!

If you have made a payment of your first invoice, let me know and I can take a closer look to see if there is something else happening for you!

All the best, Hank.

Hank | Social Care @ Shopify 
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NasrEddine
New Member
2 0 0

Thanks for your reply Hank. In this case could you initiate the first invoice payment because i'm still in the trial period and i need urgently the notification sms to launch my store

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Hank
Shopify Staff
Shopify Staff
1081 120 170

This is an accepted solution.

I can certainly take a closer look to see what I can do for you, my friend.

As this is account specific, I will just need to verify your account. I will send you an email to the email address attached to this forum's account and confirm some security questions about your store.

Once you reply to that email, I will look into this further for you!

Hank | Social Care @ Shopify 
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 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog

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EddyNasro
New Member
1 0 0

Hi Hank, Could you please activate the edit notification for SMS on my new shopify store. i have the same problem: eropea.myshopify.com

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Hank
Shopify Staff
Shopify Staff
1081 120 170

Sure thing!

Similar to the above, I will send you an email with the next steps, and I will assist you further with this.

Hank | Social Care @ Shopify 
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Stefan357
New Member
1 0 0

Can you also send it to me for : oricare.ro@gmail.com

 

Thank you

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magecomp
Shopify Partner
48 4 7

Hello @NasrEddine 

In case if you want to try the app where you can customize the templates very easily

https://apps.shopify.com/mage-whatsapp-bot?

Checkout Our Bestseller Shopify App
WhatsApp + SMS Notification
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PolimaxFrance
New Member
1 0 0

hi hank can u send me email at polimaxfrance@gmail.com i need too urgently to active sms notifications thanks dude

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Hank
Shopify Staff
Shopify Staff
1081 120 170

Thanks for reaching out here, @PolimaxFrance.

I will send you an email shortly to activate this on your plan. It does require that you are on a paid plan as mentioned, but in some scenarios, the billing team can move you to a paid plan to enable the SMS notifications.

Once you reply to the email, I will be able to look into this further for you.

Hank | Social Care @ Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog

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