Thanks for reaching out about that; I'm sorry to hear that you're having trouble accessing your account. I'll have to verify your account details in order to look into that for you, so I've just sent you an email - if you'd like to reply there then I can take a look. Thanks!
I'll have to authenticate the account in order to look into it for you, so please reply to the email I've sent you and we can go from there. Thanks!
You can't reply to the Shopify Community notification emails. I sent you a separate email titled "Shopify Support - Account Access", so that should be in your email inbox as well. Please reply there. Thanks!