ID Verification Fail

Ultinity
New Member
2 0 1

Hi,

I hope someone can help me. I have just set up Shopify payments and it is asking me to verify my account using my ID. However the system is automatically rejecting my application (on the website. However I have not got a rejection email). I have followed the steps and provided a full clear image of the required documentation. 

Can you advise what I need to do? 

0 Likes
Jayvin
Shopify Partner
217 34 57

Hi,

Contact shopify support, they will help you verifying your account.

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Ultinity
New Member
2 0 1
I have, as I’ve sent all correct documents it has to now go to Remediation Team.