*IMPORTANT* Emails not being forwarded

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Excursionist
21 0 4

Hello!

This is a very urgent case and I need an answer and a solution veru quick. 

My e-mail forwarding system doesn't work, and it is a very big problem! I have got a lot of customers, and companies e-mailing me daily.

Today I didn't get even a single e-mail, that's why I was wondering the reason and just 5 minutes ago I've found out, that the e-mail forwarding does not work for some reason. It is luck, that it doesn't work today, on sunday, on a weekend.

 

Until now it always worked, but today it suddenly stopped.

I am sure I got some customers who e-mailed me and waiting for a response. It would be the best, if I would receive the e-mails that are sent while the forwarding did not work. Because if I can not answer them, this will probably cause bad reviews. It is really bad, because I will now have every day concerns if the forwarding does not work again. Please fix my issue ASAP, and please let me receive my old e-mails.

 

When you send an e-mail right now to me, you do not get a notification that the e-mail could not be delivered, it is being delivered, but some how I dont receive it? I have checked my personal outlook e-mail that the mails are meant to be forwarded to, and it is 100% functional/working.

 

I need this issue solved as soon as possible.

The domain name: stricee.com , I bought it on shopify.

I actually do not want to give my personal e-mail adress, as there is a lot of spammers who wants to sell courses to people, but I will give it, so the problem is solved asap. SPAMMERS, PLEASE DO NOT SPAM ME, I DO NOT WANT YOUR COURSE.

My personal e-mail: tarik321321@hotmail.com

All e-mail adresses I have created on shopify with ''stricee.com'' domain name, are not forwarding the e-mails to me. info@stricee.com , is the most important one, most of the customers send e-mail to that e-mail.

 

Please solve my issue  as soon as possible. 

Thank you very much.

Best Regards,

Stricee.com

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New Member
1 0 0

I'm having the exact same issue. Emails are not forwarding to outlook.com

I tested by changing the forwarding address to a gmail account and that worked. But when I change it back to email@outlook.com it doesn't work anymore. 

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New Member
2 0 3

Same thing here. Emails are not forwarding to outlook.com. We have not received a single email since Saturday. 

As the OP says that is a very big problem. 

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Excursionist
21 0 4

Hey guys!

I talked with Shopify-Team, Outlook has blacklisted all the e-mails from shopifys forwarding.

 

I have subscribed to G Suit, it is only like 5$/month, just subscribe to G Suit, to be safe.

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New Member
1 0 0

Hi All

 

Does anyone have any update on this?

 

I have just found out as well - no email forwarding since Saturday :( 

 

I would prefer to keep my outlook. Any update would be much appreciated.

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New Member
1 0 0

I had the same issue with a Hotmail email account, but I realized that my emails were delayed for something like 12 hours before they showed up in my inbox. 

I tried a different hotmail account with similar results, overnight the test emails showed up.

12 hours is not acceptable, and there's no reason for that.

I am opening a G Suite account to resolve this problem, and will redirect my emails there. 

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Excursionist
21 0 4

Hey, instead of risking your business. Just get a G Suite, Zooho Mail, or another one.

I recommend G Suite. It is easy, and you know, Google is Gooogle. It is known, and proven good.

 

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New Member
1 0 0

I'm having the same problem forwarding to gmail address. I looked in the domain set-up to change the forwarding email and the option to forward email isn't thereat all! Did Shopify remove forwarding emails option?

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