Identity Verification not working

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New Member
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Every time I try to upload documents for identity and address verification a pop up appears saying "additional document back file upload cant be blank" even though there is no option to upload an additional document back file. 

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New Member
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I have the same issue too. No matter what i try, i get the same error message ""additional document back file upload can't be blank".

It gives me no option to add a back file.

 

Please help.

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