Hi! I'm trying to publish my Facebook shop, but the status has been "Inactive" for about a week now, says it's in review.. Is this normal? How long does the review process normally take? The strange thing is, on the Overview page of the sales channels I see "Active" next to my Facebook shop.
Thank you in advance.
This delay could be related with your FB Business Manager settings.
I would suggest taking a deeper look there and look for any error messages or updates needed.
Hope this helps!
In the Commerce page of Business Settings, under Overview I just noticed this banner stating
"We're completing a standard review on your Commerce account. The review process can take up to 4 weeks. Your shop won't be visible to customers until it's been approved."
This might be causing people issues - I've been waiting for my shop to be approved for almost two weeks now and it still shows as Inactive like your screenshot