Incorrect Shipping Charges

VL3
New Member
2 0 0

Hello, 

I have input all of my product and package weights. However, when the customer purchases multiple products the weight is not adjusted. Thus, the shipping fees are grossly understated. I have had to pay customer shipping fees. How can this be resolved? Thanks.

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Hi,

Are you using any app for this?

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LindaJH
New Member
1 0 0

Hello I am not the original querant, however I would like an answer to this question. I am not using a shipping app, I am using shopify and oberlo and other locations.

 

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