I set up a limited company and shopify shop recently, and received a letter from ICO (Information Commissioner's Office) in UK. It states that I every company that holds customers information on a computer must pay an annual fee for Data Protection purposes. My shop has yet to start functioning, does anyone else from UK are aware of this? are we liable to pay this fee if using shopify?
Whether you need to pay a fee will be based on whether or not you handle certain pieces of data about customers. The ICO has a self-assessment quiz to check if you are exempt: https://ico.org.uk/for-organisations/data-protection-fee/self-assessment/
Hello – I too sell through Shopify. The ICO asks if I'm processing personal information
‘Processing’ means doing any of the following with the information:
as per ICO website
‘Organisations that do not decide how personal data is processed are exempt. You therefore do not have to pay a fee to the ICO’
shopify is in charge of collecting/processing the data so i’d imagine you are exempt.
I received letter in Feb for payment but never paid and haven’t heard anything since.
hope this helps
UPDATE: Right – I finally got to speak to someone at the ICO and got completely contradictory advice from two different people! The first woman I spoke to said that as a Shopify user, I would be liable for the fee; she then passed me onto someone else who said I wouldn't. I also process wholesale orders so assume that this means I am, but if you only sell B2C via Shopify, then I'd say, call them up and check – you might be lucky and get the man who says you don't have to pay it! They don't record calls, though, so I wouldn't rely on it in court...