Hyde here from Shopify.
In order to use Instagram shopping, you would need a professional account:
All of this and more is outlined here but if you have further questions, please do let me know!
All the best, Hyde.
Hello Hyde thanks for your info.
Our Shopify shop (www.GrabOnlineGH.com)is an online grocery store and it has been really challenging putting our products on Facebook or Instagram shopping .
According to Facebook ,their policies are against putting animals or animal parts or plants/crops on their platform.This means that pictures of some of our products like Chicken,Fish are being rejected by the Facebook system of approval.
We are of the humble opinion that if their approval is done by algorithms then it is not helpful in this regard.
Is there something that could be done or someone to speak to in order to resolve our challenge?
Thanks said in advance
Apologies for the delay in getting back to you Eric! I appreciate your position. Shopify provides you with the means to connect Facebook and Instagram sales channels to your Shopify store. While we do offer guides like this forum post, Shopify does not have any control over Facebook (and Instagram) requirements and policies. I can only direct you to Facebook's own help center here. -Hyde