Instagram business connection

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New Member
2 1 0

Hello, 

When I try and setup my instagram business shop, I get my myshopify site as the main site.  Please see attached screenshots.  This happens on both Shopify admin tool and also on instagram.  I also have facebook business manager so maybe this avoids any issue ? Thanks for any help. 

Best,

Joel2E365D40-3801-4559-AED1-F1D7CC69A353.jpeg35787E4B-E90C-4F41-9216-37048F0C3D43.png

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Tourist
8 3 1

Hey,

 

Have you tried creating your own catalog through Facebook business manager and syncing the products directly? That should solve it

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New Member
2 1 0

Thanks I do have my own catalog through business manager and on the instagram side I can choose business manager catalog.  I’m just not sure on the facebook side how I get rid of point it to myshopify site.  I have attached an updated screenshot. When I create a product promotion tag in instagram it refers to a dead link in Shopify. I’m not sure if this is part of the issue.  083A4459-39F3-427E-9352-EBBF3FA3C2A2.png

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