I dig into the business manager thing, discovered that my catalog didn't appear even if my facebook shopping was available for my customers.
So, I canceled my facebook shopping, and re do an integration through the facebook business manager (copying and pasting the pixel code). Now, my shop is again in review. So, I am testing this new way and tell you in a few days if it worked ;)
Anyway... this whole process is so booooooring
Hey, I read somewhere that a refund policy on our website was necessary to be approved. As my refund policy was in the general conditions (I wanted to combine to have less "legal" pages and make it more clear), I moved it in the refund policy page. So maybe, when instagram reviewed my shop, they didn't see any refund policy and didn't check in the general conditions, and.... refused my shop. Just an idea, because I am going crazy with that and like I said, I really send them messages everyday (on twitter, facebook, and on the app... I even tried mails even if it's not the best to have an answer).
Marketing Manager, Sherpas Design
Shopify News: Shopify Unite 2019: What to Expect?
After reading the 6 step process that is rife with one landmine after another, anyone of which can send you back to square one of the this problem, being rejected, and then then waiting on Istagram to act.....no thank you!
I think I'm done with Shopify until such time as all the moving parts to do business is reduced to one, maybe two parts. I'm not a webmater or online retail expert and should not have to be to do business.
As Raya so aptly concluded, " best of luck"
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