Instagram product catalogue is not syncing

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New Member
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So I've trying to solve this issue for over a month, shopify has re-synced all my products from catalogue multiple times, I've tried to call them and email them, I've tried to reach out to facebook via live chat which doesn't seem to work and the email button isn't even clickable.

 

My instagram is connected to my shopify and it is also connected to my facebook page. The items are showing up on the facebook but are all under review on instagram and have been for many weeks. All besides 1 item. Please help me resolve this issue, thanks

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New Member
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Anyone please help? I've tried to look for answers everywhere at this point, and still found nothing on websites like reddit and etc.. Any advice is appreciated, thanks

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Hey?

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