Integrating G suite for Email

yejin0226
New Member
1 0 0

Hi, 

 

I am trying to integrate with G suite and succeeded verifying my domain, but I can't activate my custom gmail. 

 Screenshot (17).pngScreenshot (7).png

 

 

 

 

 

After verifying my domain at G suite, I moved on to activate gmail. 

As written on this solution ,  I added all 5 MX records to DNS Settings,

Screenshot (3).png

And when I try to activate gmail after entering all records into DNS settings,

 

Screenshot (16).png  

This error pops up. 

 

If there is any other solution then just waiting, please let me know.

 

Thanks
Yejin

 

 

 

 

 

 

 

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Rein
Shopify Staff
Shopify Staff
30 4 2

Hi @yejin0226 

Rein here from Shopify. Great question. 

So you have recently bought your domain from Shopify and are connecting it to G Suite (Google Workspace, as it is known now) right? Can I ask when you bought this domain? 

If you have only recently made changes to your DNS settings then yes, it would be a matter of time. Typically at most we recommend 24 hours for them to propagate. 

The settings on Google would need to be supported by themselves, however it sounds as if you have already followed this guide here for setting up your settings on Shopify, is that correct?

Thanks, Rein. 

 

Rein | Social Care @ Shopify 
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