Is Carrier Calculated Shipping still free with annual plans?

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Tourist
4 0 1

 Hi there,

 

Is Carrier Calculated Shipping still free with annual plans (specifically Shopify Basic)? I can find some old forum posts (from circa 2016 and 2017) and a few notes in third-party App documentation, but I can't find any official documentation on the Shopify site or pricing page to support this.

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Shopify Staff
Shopify Staff
502 28 71

Hi, @pw3n 

 

Elle here from Shopify. 


Carrier calculated shipping is free when you choose annual billing! It is also available a la carte for an additional $20/month on our monthly Basic or monthly Shopify plans. 

 

You will need to speak to our support directly so they can enable the feature for you. I'm more than happy to do this for you, just let me know and I will reach out to you directly!

 

Cheers, 
Elle

 

 

Elle | Social Care @ Shopify 
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 - To learn more visit the Shopify Help Center or the Shopify Blog

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Tourist
4 0 1

Hello Elle,

 

Thanks for the reply. We wanted to confirm this info before getting our client to switch to Annual Billing. We will be in contact with Shopify once they have done so.

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Shopify Staff
Shopify Staff
502 28 71

Hi, @pw3n 

 

You're very welcome! 

 

Let me know if you have any other questions. I'm happy to help. 

 

Best,
Elle

Elle | Social Care @ Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog

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Tourist
4 0 1

Hello Elle,

 

Our client has now switch to Annual Billing. Is there a way to contact you directly, or should I use the live chat or phone support?

 

Thank you

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Success.

Shopify Staff
Shopify Staff
502 28 71

Hey, @pw3n 

 

I've just sent you an email! Once I receive your response I can enable the feature for you. 

 

Best, 
Elle

Elle | Social Care @ Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog

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