Is PayFort available in the UAE?

Abid_SL
Excursionist
42 1 7

Is payfort available in the UAE? 

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Helen
Shopify Staff
Shopify Staff
865 85 136

Hi, @Abid_SL

 

I’m Helen from Shopify Support. Thanks for your question.

 

At this time, Payfort is not a payment gateway that integrantes with the Shopify platform in your area. However, here is a list of the ones that are available to use in the UAE.

 

Once you’ve set up an account with your chosen payment provider, you will integrate it with your store through your Shopify admin by going to ‘Settings > Payment Providers’, and following the steps in our Help Doc for configuring a third-party payment provider.

 

Hope this helps! Let me know if you have any more questions or concerns.

Helen | Social Care @ Shopify 
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Abid_SL
Excursionist
42 1 7
Then, why is it mentioned in their website that they have partnered with Shopify? They are not present in any of the listed payment providers approved by Shopify. This has cost my company around four weeks of time approving and signing documents :(
https://www.payfort.com/shopify/
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Helen
Shopify Staff
Shopify Staff
865 85 136

Hi, @Abid_SL!

 

I completely understand your frustration after all the efforts you have made to create your account with them. I would feel the same way too!

 

Therefore, your next step is to contact Payfort directly to determine how their product is intended to integrate with your Shopify store. 

 

Since there isn’t a built-in integration from the Shopify end, my best guess is that Payfort has an app, or some other customizations that they need to implement on your store in order to make their gateway accessible to your customers.

 

Let me know what you find out!

Helen | Social Care @ Shopify 
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 - To learn more visit the Shopify Help Center or the Shopify Blog

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Abid_SL
Excursionist
42 1 7
Hi Helen.
I enquired with Payfort and they replied saying that yes, they do have integration With Shopify using a 'ready made' plugin.
That's a relief!
Thank you for your help in this, Helen!
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Helen
Shopify Staff
Shopify Staff
865 85 136

You're very welcome, @Abid_SL! I’m relieved for you too!

 

If you need a hand with anything else, just let me know. I’m here to help.

 

 

Helen | Social Care @ Shopify 
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 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit the Shopify Help Center or the Shopify Blog

Nathan_Antoun
Tourist
11 0 3

Hi @Abid_SL 

How did your experience go?

 

we are considering the same.

 

also, is this being used as an addition to any other payment providers? 

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Abid_SL
Excursionist
42 1 7
Hi Nathan,
We are currently in the proccess of setting it up and getting the Merchant
ID. The customer service is very helpful and prompt!
But I advise you to wait a bit before using Payfort because while on the
process of setting up Payfort, Shopify abruptly removed PayFort from the
list of payment providers. I am currently in talk with them with this
issue. Will update you when they get back to me
Nathan_Antoun
Tourist
11 0 3
Thankyou so much and good luck
AhmedGad85
New Member
2 0 1

Hello,

Do you have update on this, please advise,

and one more thing does they support Mada Card payment.

 

thanks.

 

 

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