I received an invitation for funding for my business from shopify capital and looked at it as a opportunity.
Before accepting the generous offer from Shopify there was an audit on my account and Shopify was concerned about what I was selling online.
After 3 days, the financial team had cleared my account and continued to let me use Shopify Payment Gateway.
After the review gave me the okay to continue, I then looked into the capital funding and decided what the best cost value decision was for my business.
5 days after accepting and investing Shopify Capital I received another email from a Shopify representative from the financial team.
They decided to shut down the Shopify Payment Gateway but assured me I could set up a 3rd party provider. Not having a main debit/CC payment gateways deters A LOT OF CUSTOMERS.
Since I have Shopify Capitol I cannot set up a 3rd Party Gateway on my website. So essentially, I have to pay Shopify a lump sum after investing to get a 3rd party gateway or I lose customers.
THIS IS A SCAM!!!! This should be illegal. Extending funds to help a small business then after they invest you rip all of the ways customers can pay from the owner and do not allow them to get a 3rd party gateway unless they immediately pay up.
We are running on paypal alone, what a joke. 30k in sales before I have the capital payed back.