Is there any Support Chats working?

New Member
2 0 0

I'm trying to contact Support for a problem with linking Paypal to my shop but there does not seem to be a Chat link on the support page.

Am I missing something?

Shopify Staff
Shopify Staff
420 55 77

Hi, @Brendaq,

Hank here from Shopify.


I'm sorry to hear you had an issue getting through to our live chat service, but you should see the option to reach out to the live support team here.


Alternatively, if you are still having an issue with PayPal, I will share this guide about the initial setup and common issues, but if you want to tell me more, I will happily assist you further.


All the best,


Hank | Social Care @ Shopify 
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