Hi, few of my friends were looking for better options if payments for our customers. We noticed that almost 90% of our orders were COD , which results in less profitability and longer cash cycle. Also few of my friends were planning to launch their store but faced the issue of trust ability due to amount of frauds happening as we speak. Do you have any suggestions for solving these problems??
i think this is one of biggest issues which hinders the growth of e- commerce community like us
Hi,
you can try for other payment options in shopify,
Refer these URL,
https://www.shopify.com/payments
https://help.shopify.com/en/manual/sell-in-person/pos-classic/payment-methods
https://www.shopify.in/retail/retail-payment-options
yes, it is an option but that doesn’t solves COD issues as Indian consumer sentiment lacks trustability in pre-payment option because of high fraud rates in this segment.
Hey @digantpatel ,
COD is definitely the most common methods of payments Indian customers choose. Not having COD as a payment method can seriously limit the number of orders a store receives. The problem of longer cash cycles can be resolved by evaluating which courier partners have the shortest payment cycles.
About COD frauds, we at CODfirm have been helping over 100 Indian ecommerce merchants reduce their COD returns and frauds by validating customer's contact number with an OTP.
Do check CODfirm out and let me know your thoughts.
@varunbhingradia @niharbhai did you check CODfirm out? We have been helping over 100 Indian e-commerce businesses reduce COD RTOs and frauds.
Let me know your thoughts.
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