Issue with a seller Kitchello (https://kitchello.com/) that is based on Shopify

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New Member
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Hi Shopify team, 

 

I have bought a product from Kitchello that is based on Shopify. I am attaching the link below. The seller has processed the payment so it shows in my bank account that the transaction was made to LXTINC. I felt weird that the order was stuck in 'Unfulfilled' stage for a day so ended up contacting the seller 3 times via email and Facebook (https://business.facebook.com/Kitchello-109875070739407). All 3 times, they have not responded back to me. I think this is a scam website. 

https://kitchello.com/

I am going to contact my bank to reverse the payment but I think you should contact the seller to find out what is going on.

Can you please share what I can do at this point?

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I am having the exact same experience.  I am interested in seeing what Shopify has to say.

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