Hi Shopify team,
I have bought a product from Kitchello that is based on Shopify. I am attaching the link below. The seller has processed the payment so it shows in my bank account that the transaction was made to LXTINC. I felt weird that the order was stuck in 'Unfulfilled' stage for a day so ended up contacting the seller 3 times via email and Facebook (https://business.facebook.com/Kitchello-109875070739407). All 3 times, they have not responded back to me. I think this is a scam website.
I am going to contact my bank to reverse the payment but I think you should contact the seller to find out what is going on.
Can you please share what I can do at this point?