Issue with publishing facebook

Khriss
New Member
7 0 0

Hello all,

please i don't know why facebook has refused to publish my facebook shop. Can anyone who experienced similar issue with facebook and resolved it, give me some tips on what do do p;lease. Is over 2 weeks now trhat i am facing this issue.

 

Thanks,

Chris

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Mbial-Business
Shopify Partner
11 0 1

Hello,

You just need to access Facebook Business integrations, then try to either delete the Shopify app from your Facebook or just click on it and add the business manager needed plus the other assets (like the facebook page and instagram accounts you want to link with your new shopify account)

 

You can access it directly from this link, or just go to Settings & Privacy then search for Business Integrations.

https://www.facebook.com/settings?tab=business_tools&ref=settings

 

if you had any problems, just let me know and I can help you fix it.

info@mbial.com
Fiverr: https://fiverr.com/nour1eddine
WhatsApp: +212 687 513267
Facebook: https://facebook.com/mbialbusiness
Instagram: https://instagram.com/mbialbusiness
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Khriss
New Member
7 0 0

Hello,

thanks for your feedback.

 

Please before i delete the shopify app, i want to know why i had to delete the app since the app was supposed to sync with facebook to share data.

Can you explain further to me please. If i delete the app, am i going to add it again?

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Mbial-Business
Shopify Partner
11 0 1

hello,

if all what you had was a problem of not having your account sychronized with Shopify then deleting the app and install it again with me the best option, but if your account was rejected because of a problem either on your store or your Facebook account then I will need more than that to help you.

So can you please share a screenshot so I can understand exactly what's the issue?

info@mbial.com
Fiverr: https://fiverr.com/nour1eddine
WhatsApp: +212 687 513267
Facebook: https://facebook.com/mbialbusiness
Instagram: https://instagram.com/mbialbusiness
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