I have been trying for several hours to connect my instagram but keep getting the error below, but in my facebook account, by instagram does appear to be owned by my business manager. I have no idea how to fix this. Has anyone seen this before?
We've created a guide to help you adding the Instagram Sales Channel to Shopify, you can take a look at it here and make sure you've applied all the steps carefully.
Hope it will help you!
There may be many reasons that your sales on instagram is not increasing. Some of them are listed below.
What should we do: Take a look at your Instagram feed and create an ad series that reflects your feed in terms of post type and visual structure.
What should we do:Create ads to answer questions from your target customers.
What should we do: always includes a call to action and a way for potential customers to take the next step in the purchase process, but be careful with your request.
What should we do: add a quarter to your ads and run a quarter of the time.
I have the same problem.
I have followed guidelines from Shopify and Facebook/Instagram.
1. All the checks are Green
2. My Instagram account is connected and owned by my Facebook Business Manager (I am admin of the FB page, the Business Manager and the Instagram Account.
3. But Shopify does not seem to 'see' my Instagram account owned by my Business Manager
Could you be of assistance?