Issues with the google merchant centre

DesignKNB
New Member
3 0 0

Hi,

I am trying to set up a google shopping campaign and I am having a lot of issues with the google merchant centre.

I installed the feed for google shopping app and have installed the products but a lot of them were declined because of missing MPN which I do not have, google advised me to add in 'false' into the column of shopify.

Now I am getting that I have missing shipping value, which again I have not added into my shopify store as I do not charge for shipping. I also have a message of incorrect product identifiers, which again, I do not have a column on shopify for that.
I just dont understand why it is so complicated to connect a shopify store to the merchant centre and run a campaign.

Could anyone give me some advise on how to resolve this and get ahead with the merchant centre?

 

Thank you

Sarah

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vinods
Shopify Partner
486 9 80

Hi @DesignKNB ( Sarah ) 

For shipping ad value as USD 0:00

If free shipping

USD is if you are selling products on ur store in USA currency. 

If MPN is not available and GTIN is not available 

Add product as 

Custom Product 

True or Yes

Identifier exits

False or No 

 

Hope this helps 

Feel free to email me if any further queries.

In my email vinod@digitalcentrics.com

Or 

Vinod.digitalcentrics@gmail.com 

Also if you wish to grow your business online via digital sales let me know.

 

Thank you.

Vinod.

Vinod Sachdev.
Digital Marketing Consultant
Google & Bing Ads | Web Design & Development | Conversion Rate Optimization (CRO)
15+ years Industry Experience & Knowledge of Latest Web Technologies
250+ Clients Served - across USA, UK, Spain, Caribbean Islands, India & more.
625+ Paid Ads Search, Shopping, Display, Re-Marketing Campaigns Successfully Managed which achieved higher sales
100+ Custom Websites & Landing Pages Designed & Developed

email vinod.digitalcentrics@gmail.com | https://digitalcentrics.com/
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EmmanuelFlossie
Shopify Partner
870 32 194

To add more info to @vinods great reply.

Make sure to disable automatic shipping by following the guide here: https://help.shopify.com/en/manual/promoting-marketing/create-marketing/google/requirements#shipping...

Then manually setup your shipping: https://support.google.com/merchants/answer/6069284

When submitting product identifiers the following rule applies.
If a manufacturer has assigned a bar code, then submit brand, mpn (if available), GTIN and set identifier exists to yes.
If the manufacturer has not assigned a bar code, then remove the values brand, mpn, gtin and set identifier exists to no.
References:
https://support.google.com/merchants/answer/6324351
https://support.google.com/merchants/answer/6324461
https://support.google.com/merchants/answer/6324482
https://support.google.com/merchants/answer/6324478

 

Google shopping is complicated due to its many policies and requirements,  everybody has to go through what you have to do.

I'm a Google Shopping Specialist & a Google Ads Platinum Product Expert (Only a hand full of Platinum experts in the world!)
Need Premium Data Feed Management Support? Get in touch.
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vinods
Shopify Partner
486 9 80

@EmmanuelFlossie 

Thanks

Vinod Sachdev.
Digital Marketing Consultant
Google & Bing Ads | Web Design & Development | Conversion Rate Optimization (CRO)
15+ years Industry Experience & Knowledge of Latest Web Technologies
250+ Clients Served - across USA, UK, Spain, Caribbean Islands, India & more.
625+ Paid Ads Search, Shopping, Display, Re-Marketing Campaigns Successfully Managed which achieved higher sales
100+ Custom Websites & Landing Pages Designed & Developed

email vinod.digitalcentrics@gmail.com | https://digitalcentrics.com/
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sampymishra
Shopify Partner
74 1 1

Hi, 

In case you do not charge for shipping for your products, you still have to define a shipping rate in the Merchant Center. You can add shipping charges as 0, which implies free shipping. 

In case you are looking for an app to manage your feed, you can use the Easy Google Shopping Feed app by Adnabu. You can also request a demo, and we will get back to you.

Hope this helps.

Google Shopping Feed Specialist

AdNabu helps E-commerce business get a better Google Shopping Feed in less than 5 mins
Apps by AdNabu: https://apps.shopify.com/partners/adnabu-inc
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