I was in the shop adding product. It crashed (or just logged me out) and then I couldnt' get back in. I am the administrator. I tried deleting my browser history and that didn't help. What do I do?
Ok, so now they're not allowing me to access the other one. Is this an issue with chrome or with shopify? All of a sudden you can't have access to both accounts?
@erodingwinds OK so I think I found the culprit This only started happening since I installed a chrome extension to "block yourself from analytics" I just shut that off and wala I have access to both accounts. So somehow this extension is interfering with the shopify login. Back to the old filter me out on analytics method I guess. So.... if you also have this extension installed, it might be the issue.
I am also having this problem. I manage two shops and can only log in to one of them. I do not have any of the extensions mentioned and do not use other browsers. This started occurring this morning, about 30 mins ago. It was all fine last night.
OK so maybe I didn't find the culprit then. So maybe then, it's an issue with shopify/chrome is everyone having this issue on chrome and is it working fine on other browsers? (being able to sign into both)
I am using Chrome, yes. I log into 1 store in Chrome and the other in Firefox, just been operating that way for weeks. Haven't tried logging into both in Firefox to see if that works. Just doing 1 in each and dealing with it.
If you can, try both on firefox (for a few days) to see what happens. If we can all test to figure it out and then report back to shopify support we may get it fixed sooner than later. The more info we can give them, the better, (in my opinion)
