Recaptcha is essentially stopping people from continuing the checkout. This also blocks the bots from checking. Enabling this will get you disapproved.
The bots are not controlled by the unchecking automatic updates. The bots are actually for all merchants. Google does this to check whether the shipping details are correct and if the price in the checkout matches the landing page and data feed.
The automatic updates, only checks the landing page, not the checkout.
Hope this helps.
Ok if you think Recaptcha “blocks” Google then that means that brands can still set their settings to not allow Google to check for price and availability. Not ALL brands are crawled for this and only the ones who sign up for it are subject to the crawling. I have worked with numerous brands across WooCommerce, Shopify and Magento and not all have John Smith. Just because you are signed up for Google Shopping doesn’t mean you are subject to John Smith. I know Shopify’s weaknesses and even Shopify HR was recruiting me last year for the UX Business Director post.
I think the reason Google has not built a bot for every eCommerce platform is that each eCommerce platform has different server-side elements that control the ordering of items.
John Smith bot has started just about 2 or 3 months or so ago. As this bot requires to physically click on a button, it needs to know what buttons to click. And this is different for each eCommerce platform.
As Shopify is unified across all merchants, developing a bot for this is very easy, especially as the checkout is all the same. I am expecting this to roll out to all major eCommerce platforms within the next 2 years.
I'm glad Shopify wants to recruit you, that's an amazing opportunity.
Hey guys, glad to see this thread gaining traction! Great to know that John Smith is just Google.
To help out other Klaviyo users, here are some solid filters to ensure that your abandoned cart flows are not sending to past, current, and/or future John Smiths. I also implement all these flow filters beneath for the "Added to Cart Trigger" & "Browse Abandonment" Klaviyo flows just to be safe. (Along with their respective additional filters.) Enjoy!
For anyone concerned, please ask your questions at Google's official community.
And I want to emphasize, that AVL's reply regarding blocking bots or users, is not allowed. Most likely the Google Employee you talked to, did not fully understand your question or was answered out of context. Simply read the policy, here it is again: https://support.google.com/merchants/answer/4752265?hl=en
Everyone, please do not listen to blocking checkout users, this is such as serious violation, that you will get suspended.
@Michele_Carr thanks for your reply. And making the public aware of the policy.
@AVL, sorry but your comment can not be verified and is a policy violation as per: https://support.google.com/merchants/answer/4752265?hl=en
You can filter out your analytics data, that is absolutely fine, just not block checkout users or bots.
@AlwaysAmazing welcome to the new normal, where John Smith will become your most annoying customer. I’ve had him visiting my store probably 20 time’s a week (rough guess) since Feb 2020. (Makes me wonder is his middle name is Rona