I am switching to Shopify and want to start rewarding my sales/customer service people more. Does Shopify assign the name of whoever is logged in to take an order to that order as a sales rep? Also how would I go about setting up traveling or out of the office sales reps in a way that I could track the sales accurately for commissions? There are so many APPs and seeing how I am very new to Shopify I am not entirely sure what the core system is capable of and where I would actually need an APP.
Shopify has a timeline for each order that tracks all the activities that are going on with the order. If your sales rep manually creates the order or adds a comment, the timeline should show who created the order, which you can then offer the commission to.
Your case of finding an app sounds specific and I would recommend you hire a part-time developer either through UpWork or Fiver to build an app to track the commissions. A lot of merchants opp to build private apps for internal use.
Thank you. I did notice and like the timeline feature. I guess that I am more curious as to if the sales reps name will show up on invoices and if my accounting department will be able to easily gather data on who sole what each pay period. I am hoping that there is an APP out there that might already do this. I am not sure what it costs to have these kind of customization done but if there is already a solution out there then I would rather use something that has already been tested successfully.
You want to be looking for either a ruby developer or a PHP developer that has experience in building Shopify apps using the embedded app SDK. If you're not familiar with programming, I would suggest you find a friend who does and see what the going cost is for outsourcing the development.
Finding a reliable app that does everything is pretty hard, to be honest. I am a software engineer and you have no idea how many people are coming with different propositions. They want a single app that does everything. That's not possible, unfortunately. When it comes to travelling, I am using something from https://stayreward.com/ which a friend of mine had recommended. One day, I will call of my friends that are working in the IT industry and we are going to make an app that contains everything related to travel. Hotels, flights, maps, wallet, etc, so people would finally have everything in one place