Long load time

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New Member
3 0 0

Hi all,

 

my shop (https://lightsrgbco.com/) loads very slow and I think it is effected at specific times (around 6pm-12pm UK time).

 

Does anyone know what the issue is and how I can solve?

 

Thanks

 

Lights RGB

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Shopify Partner
44 4 8

I notice that pages on your site take around 9~10 seconds to load.

Annotation 2020-06-05 122420.png

You can view the speed results here: https://www.webpagetest.org/result/200605_D3_ac71b4ec311723ac4aa43d2868bd8297/

 

The issue is app-related (seems to be a script coming from shopoe.net that is causing the speed issues - in one instance it takes 20 seconds to load!):

Annotation 2020-06-05 122655.png

 

You might try removing the app this is related to (personally speaking no app on Shopify has a high enough ROI to merit a 20 second load time).

 

If you have issue locating the app or script, you might seek out the help of a professional developer.

Optimization Expert at Speed Boostr (Shopify optimization and dev agency).
Need help improving your site speed? Check out the Shopify Analyzer for real-time advice on your site.
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Highlighted
New Member
3 0 0

Thank you very much for your response.

 

I have no apps installed which is why I was more concerned. Is there a specific area in the code I am able to manually change myself that can solve the issue?

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Highlighted
Shopify Partner
44 4 8

@lightsRGB You could try something like this:

 

{% capture content %}
<html> <!-- page content -->
</html> {% endcapture %}
{{ content | remove: 'https://shopoe.net/app.js' }}

 

This is related to your security certificate, here's what I see in the  request info for the script:

        "issuer": "Sectigo RSA Domain Validation Secure Server CA"

 

I would contact your SSL certificate provider and request that they correct the issue.

 

Optimization Expert at Speed Boostr (Shopify optimization and dev agency).
Need help improving your site speed? Check out the Shopify Analyzer for real-time advice on your site.
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