I have a very small online business that I need a reliable sales platform for. I paid a professional developer to create a business site for me earlier this year on the competition's platform (Wix), and I've spent most of the summer learning that it can't do a lot of what I need. So now I need to find a new platform--fast--and I'm hoping to get some answers here before trying to switch.
What I need to do:
I sell a physical and digital version of a specialized book that I revise yearly, and sell both current and back editions. I need to be able to offer the physical and digital products on their own, as well as a price-reduced combination (i.e. buy a physical book and the PDF and get X% off). Wix cannot support this combo feature. I also need a way for customers to pre-order a new version of my book. This is another thing Wix cannot support. I'm just about to release my 2021 publication, and I need to get pre-ordering implemented ASAP.
MY QUESTION: Will Shopify support these features that Wix cannot? If yes, is it native or do I have to purchase an add-in program to do so?
If Shopify can in fact do what I need, then I need to migrate the contents of my Wix site over to Shopify, and frankly do this in the next 3 days. I am prepared to pay a developer if this isn't just something an old non-computer-savvy person can do easily. Copy contents, test, set up the shopping cart, etc, and move the DNS pointers.
Does Shopify offer phone or email technical support? I cannot find a way to contact them thus far. If I'd have known that Wix didn't support pre-ordering months ago I would have left them back then, but this didn't hit my radar until this afternoon, when I was getting my ad materials ready for press. Any assistance would be greatly appreciated. Please and thanks.
I'll try to summarize your questions and give some feedback and ideas
Here is my experience with Shopify. Hope that it can help you.
Can't wait till your 2021 publication. Wish your business is always successful and prosperous!
Have a nice day!