Hello! I need help figuring out a loyalty program for my customers. I want to reward customers for buying a certain product. After buying it 10 times, they are given a free one. How can I do this? Every loyalty program I've come across, paid for and free only allow me to reward customers with points for spending X amount of money, placing an order on anything (not a specific product), or anything alike. I can only give out "points" to customers who buy this one very specific product and can only reward them with this one specific product. I can do the work manually, but don't know how to let customers keep track of the amount they've bought and how many more they need to buy to earn a free one. Any help would be much appreciated! I've been struggling to find a solution for a while now.
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I guess I should add that it does not matter if they buy one at a time or all ten at once. I just want it to be every ten they buy to keep them coming back. Every program I've seen doesn't keep track of the amount the buy across orders. They only track with a points system, which doesn't necessarily work for me. I believe a customer account is necessary for this to work, but I just don't know of a way to let customers access their information, as if it were like a punch card. I'm happy to do the manual work, but I just want to know of a way for customers to keep track of their own progress. Thank you so much for helping me!
Hello! I was using Loyalty Lion as a solution to this problem. It allows you to give points to customers for buying a specific product. The only downside is it costs extra for most features. I recommend it if you're looking how to do this. Then, just make sure your budget allows for this to happen. I appreciate the reply! It's unfortunate no one could help me with this. But, I am happy to help others with what I've found after some hunting. I hope it works out if you try it!
I am having this exact same issue! I cannot find an app for the life of me that offers the loyalty program I need - need 6 bags of coffee, get a $20 store credit. Those 6 bags can be bought all at once or over any period of time. Did you find a solution yet? I really can't afford LoyaltyLion right now....
This is an accepted solution.
Thank you! I'll check it out! I really can't afford LoyaltyLion also so I'll be looking into Rise! Thank you so much for sharing this with me!