Mails from Shopify into customers bin

New Member
2 0 0

What can we do? In the order, we sometimes want to send a notification or ask about something regarding the order. That mail always goes into the customers bin, and we get no answer. How can we prevent this from happening?

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Excursionist
13 0 16

Hi, This thread may be useful for you: https://community.shopify.com/c/Shopify-Discussion/Shopify-Spam-Customer-Accounts-with-Real-Email-Ad...  There is a feeling that your domain may be getting flagged for spam due to fake customer accounts being created.

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New Member
2 0 0

This is not about emails we send customers.or.? our emails goes directly to customers bin...

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