Mailto: issue under Theme - Language - Search - no result

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Hi! I'm having an issue where I'm trying to add a mailto: under Search No Result 

This is what I've inputted:

Can't find what you're looking for? Contact us at <a href="mailto:ouremail">Link text</a> or call us at (XXX)XXX-XXXX and we would be more than happy to help! 

But it is not making a clickable email and is just showing the code on the no result page.