I ran into an issue with transferring a client from the old Facebook Shop channel to the new Facebook channel. I'm concerned about what this means for my other clients & wanted to ask about best practices.
Here's the issue: the new Facebook channel requires the owner of the Facebook page to set up the shop. This means that even though I'm admin on both the page itself and on the page's Business Manager, I'm unable to set up & manage the new Facebook integration.
As I understand it, this leaves me with two options:
Neither of these options seem ideal! Especially when I serve several clients who will need to make this transition.
Am I missing something, or did the new Facebook channel just get a lot harder for 3rd party agencies like myself to set up & manage? What are you doing to handle this with your clients?