Merge Tags Not Pulling From Shopify to Mailchimp

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Hi there!

For one of my accounts on Mailchimp, I have noticed that the merge tags for the customer name *|FNAME|* does not come up as a merge tag option. Is this because the contacts are not pulling through correctly from Shopify to Mailchimp (the two are connected) or is there another reason?

Any urgent assistance on this would be much appreciated!

 

Jodie

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