Merge two customer accounts into one

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Shopify Partner
166 2 137
You said it!
1 Like
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Tourist
9 0 6

yes please

1 Like
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Shopify Partner
4 0 2

AMEN! I check back every once in a while seeing and expecting them to FINALLY address such a ridiculous issue. So unimpressed. 

1 Like
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Shopify Partner
4 0 2

makes absolutely NO sense...

1 Like
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Excursionist
15 0 9

Add me to the list of disgruntled customers looking for a solution to this very obvious problem.  Shopify has dropped the ball on more than one obviously imprtant issues and their responses have been extremely unhelpful scripted BS.  Take this for example.  Their priority is decided by who?

2 Likes
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New Member
1 0 2

It seems like this would be very easy to fix! We should be able to select all accounts to merge them click merge and be done. 

2 Likes
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New Member
2 0 1

Any update on this app launching?  

1 Like
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New Member
2 0 1

Adding myself to this list. Agree this is a problem.

1 Like
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Excursionist
18 0 28

 

I agree Shopify definitely needs a customer merge option that merges the orders under the customers together.

  1. The merge feature should allow both customer and customer registered (ie with customer login/password) accounts to be merged,
  2. The merge feature should ask the merchant which of the two existing email addresses they want the new merged account to use,
  3. The merge feature should ask the merchant which of the two existing email addresses they want all the orders to be updated to OR leave all orders under their existing email addresses.
  4. The merge feature should warn the merchant if they choose to merge the two customer records under the email of the non-registered customer account. (IE that they will have to send out an invitation to the customer to make the new merged customer account a registered customer account.
0 Likes
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Excursionist
18 0 28

I agree Shopify definitely needs a customer merge option that merges the orders under the customers together.

  1. The merge feature should allow both customer and customer registered (ie with customer login/password) accounts to be merged,
  2. The merge feature should ask the merchant which of the two existing email addresses they want the new merged account to use,
  3. The merge feature should ask the merchant which of the two existing email addresses they want all the orders to be updated to OR leave all orders under their existing email addresses.
  4. The merge feature should warn the merchant if they choose to merge the two customer records under the email of the non-registered customer account. (IE that they will have to send out an invitation to the customer to make the new merged customer account a registered customer account.
1 Like