Fire me up a Kickstarter. For the modest price/goal of say...hmmm... $10K USD, I will write the code needed to fix this longstanding problem for merchants... any takers? I think that is a bargain... everyone spreads the cost around, and I get to do what I enjoy, fix problems.
Agree completely with last poster. The fact that we can't merge duplicate accounts is a mess and really should be standard. As much as I appreciate Shopify spending time spiffing up the dashboard and plastering it with "helpful hints", I'd take these essentials over the fluff any day. When Shopify? Please? Pretty please with sugar on top?