Fire me up a Kickstarter. For the modest price/goal of say...hmmm... $10K USD, I will write the code needed to fix this longstanding problem for merchants... any takers? I think that is a bargain... everyone spreads the cost around, and I get to do what I enjoy, fix problems.
Agree completely with last poster. The fact that we can't merge duplicate accounts is a mess and really should be standard. As much as I appreciate Shopify spending time spiffing up the dashboard and plastering it with "helpful hints", I'd take these essentials over the fluff any day. When Shopify? Please? Pretty please with sugar on top?
I can't imagine what a disaster this must be for folks who've been using Shopify for years. We're coming up on a year and our Customers section is going from messy to hot mess. Some folks have 4 or 5 profiles and after recently turning on Accounts for our website, we've got confused people reaching out every day.