Merging Customer Accounts - wanted for over SEVEN YEARS

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Community Manager
Community Manager
479 27 591

Thanks for this feedback @JohnC.

 

I'll dig into these post event and ensure feedback is added to our internal feature request system.  

 

TyW | Community Manager @ Shopify
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Excursionist
12 1 12

Thanks for stealing my post haha.. jokes, but seriously Shopify, what the hell?
https://community.shopify.com/c/Shopify-Discussion/Merging-two-customer-accounts-into-one-still-not-...

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Shopify Partner
31 0 43

@TyW wrote:

Thanks for this feedback @JohnC.

 

I'll dig into these post event and ensure feedback is added to our internal feature request system.  


That's been said quite a few times before. Just want some action on it and a promise it will be done.

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Excursionist
12 1 12

Agreed, these promises are just false one's. In most of these posts listed above, a staff member has said that they will look into it and it just gets dismissed.. THATS WHY it's been pushed back for 7 YEARS!

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Community Manager
Community Manager
479 27 591

There are dozens of features that have been asked for extended periods of time and we will do our best to implement as much as possible but we cannot provide commitment, or timelines.   

We always capture feedback provided and ensure as much supporting detail is included so keep the feedback coming as it only helps highlight the value of a feature request. 

Thanks! 

TyW | Community Manager @ Shopify
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Excursionist
12 1 12

@TyW  Are you serious? "but we cannot provide commitment, or timelines. "

THIS HAS BEEN ASKED FOR OVER 7 YEARS!!! Do you have a concept of HOW LONG this is?

How long can people ask for a simple fix????????

This is a joke.

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Community Manager
Community Manager
479 27 591

I understand your desire to have this feature but avoid assumptions as requests like this may seem simple but require significant development planning and work to implement. 

TyW | Community Manager @ Shopify
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Excursionist
12 1 12

@TyW for 7 years. Yeah okay. This just proves how much the "staff" care. 

I wonder why people are fighting for it for such a long time.

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Shopify Partner
31 0 43

We've just had Lyndsey promising lot's of new features. But not this yet - or has she got a surprise for us (I'm ever the optimist)

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