Merging customers within Shopify

Tony39
Excursionist
18 0 48

I was one of the original posters on this thread 5 years ago. Hope this is not an important feature to you because I don’t believe it is important to Shopify. When our sales hit $30k/month, the pain became too great and we left Shopify behind. 

Take a look at BigCommerce. Their platform is superior. If you just want a simple website and POS, Square is even a decent option. 

Shopify is a black hole...just like this forum. How many replies do you see from Shopify in these 3 pages of urgent requests and polite feedback?  I rest my case. They don’t care. 

Ben31
Explorer
56 2 35

Thank you for sharing this info, it explains a lot. We're looking to move and are testing Bigcommerce.

So... 4 years, still no progress? Way to go Shopify...

0 Likes
Tony39
Excursionist
18 0 48

I don’t think they read their forums.

Ben31
Explorer
56 2 35

Support staff read things but it seems nothing gets passed on.

Here's a 19 page version of the same feature request going back 6 years:
https://community.shopify.com/c/Shopify-Discussion/Merge-two-customer-accounts-into-one/m-p/1065887#...

And when you make an 'official' feature request, it goes into a black hole.

Painful.