Missing funds

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New Member
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Shopify stopped remitting funds from my store 12-18 November totalling about $5500. 
Shopify refuses to communicate, have send 27 requests for funds to be remitted and they responded once and did nothing about the missing funds. 
Should I treat this now as a criminal offence?

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New Member
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Any suggestions on what you can do to get Shopify to let go of money that doesn’t belong to them?

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