I just closed my account, I was testing shopify (and havent really used it for the entire trial period) and had it billed to renew 2 hrs ago. Since I just closed it, can I be refunded from my billing?
Solved! Go to the solution
This is an accepted solution.
Hank here from Shopify.
As your store is now closed, you may be entitled to a refund of your store if it has been closed within the past 30 days if you did not use it.
Now as this is account specific, I will just need to verify your account. I will send you an email to the email address attached to this forum's account and confirm some security questions about your store.
Once you reply to that email, I will look into this further for you.
All the best,
Similar to the above, you may be entitled to a refund of your Shopify monthly plan once it has been done so within the past 30 days.
I will send you an email to verify your store, and then I can take a closer look at if a refund is possible for you!