Monthly Subscription Refund

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New Member
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Hello

I have just been billed for shopify store after the 14 day trial. This is because I forgot to cancel it, I have now closed the store. I was just testing shopify. Is there anyway I could have my money back? 

My website URL was: https://the-makeup-accessories-store.myshopify.com/

 

Thanks in advance 

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Shopify Staff
Shopify Staff
309 31 47

Hi, @Cr1ssCr0ss101 !

Thanks for reaching out to us about this.

I can see that your store is now closed so you can rest assured that you will not be charged again in future. 

Regarding the billing charge that was made to your account, I will be happy to look into this for you. I will be sending you an email shortly so I may access your invoices. 

Keep an eye out on your inbox.

Cheers!

Rose | Social Care @ Shopify 
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