My Collections disappear

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New Member
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After spending several hours uploading my collections , they suddenly disappear... This is not the first time. 

 

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Shopify Staff
Shopify Staff
831 53 139

Hi, @diolundesigns 

Sorry to hear you're having trouble with collections. 

Can you please shed some more light on what exactly is occurring? For example, are your collections under Products > Collections simply disappearing once they have been created?

Once I know more about the exact steps you are taking and any error messages you are encountering, I can look into this for you further. 

Thanks!

Elle | Social Care @ Shopify 
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