Hello Shopify Team
My Account is Hacked by My Friend, He changed my email and backup number so how can I recover my account
$6500+ sales affected by this hack, I don't have customers CSV to complete those orders.
I have money in my PayPal account to fulfill all the orders but I haven't those order details like order numbers and shipping addresses.
Ted here from Shopify, thanks for reaching out to us!
If your account has been hacked, this would be quite urgent to resolve and I'm unable to take a look at the account directly on a public thread. Please contact our live chat or phone support here for immediate assistance. We will be able to take a look at the account, log everyone out so nobody can access it (for the time being), lock/limit account access and help recover your details.
If there is anything else I can help you with, please let me know, I'm happy to help.
All the best,