My Shopify Store is currently unavailable

mercycoindia
New Member
2 0 0

Hello, 

This is a joint account managed by two people in two different countries.

I tried to upgrade my plan to Shopify basic plan but as soon as I entered my credit card info and tried to proceed, the store went offline. 

When I tried to contact support, it did not allow me to choose my store because it was offline. 

mercy-cosmetics-india.myshopify.com is currently unavailable.

Would you help me to resolve this issue? 

 

Thank you in advance!

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mercycoindia
New Member
2 0 0

Screen Shot 2021-02-10 at 9.33.54 PM.png

I'm having trouble getting support as it is now allowing me to select my shop. 

 

Please help immediately. 

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