My Shopify account is unavailable!!! PLEASE HELP!!!!!!

Highlighted
New Member
3 0 0

How long do i have to wait for Shopify to recognize my custom https domain from Godaddy?

 

My Godaddy domain and Shopify were doing just fine at first. I could enter my custom domain name and see my Shopify store. But then i added an SSL to my Godaddy domain to make a https rather than just an unsecure http. And then I tried to reconnect to Shopify and my Shopify store went offline! It says my store is unavailable. Now i cannot even see my Shopify store live because even Shopify won't let me. What's going on?  How long do i have to wait? I read somewhere that Shopify can take up to 48 hours to create their own SSL...  It been 2 hours and NOTHING. Please help!  Dan      Store name:  https://theperfectcpap.myshopify.com/

0 Likes
Highlighted
New Member
4 0 0

Did you pay by credit card or anything similar? I had an experience in that if the shop owner and the name on the credit card are not the same, you get that damn site unavailable message and you can't do anything about it unless somebody from Support has the mercy to help you.

0 Likes