My Shopify store is currently unavailable

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Tourist
5 0 1
Hello, I just finished my online store and then after making my payment, the store shut down. I dont know why this happened and I really need help
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New Member
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Is after your add a payment methode in shopify plan section??
Abd what type of credit card you use??
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Tourist
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Yes after I tried to purchase the basic plan, and I used a Visa debit card
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New Member
1 0 0

me too, it is a couple of hours that i can not get it. As the others after that i add a visa payment, it has shut down and it is still currently unavailable

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New Member
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my store is too and im pissed!!! lol

 

this makes no sense and being my store is listed as unavailable... i cant chat with them or anything.

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New Member
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It's been two days for you, any update?

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Tourist
7 0 1

I've also experienced the same problem after trying to key in my bank details. It seems very unfair that we should us off like that with offering any explanation. It's really frustating!


@AleksandraPB wrote:

It's been two days for you, any update?


 

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Tourist
5 0 1
No I haven't gotten any update, but I've learnt that shopify has to verify new store owners. But I don't understand why they didnt notify us before they shut down our stores
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